Effective Date: January 29, 2026
Business Growth Advisors LLC (“Company,” “we,” “us,” or “our”), operating as HVAC Loyalty, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, forms, and communication channels.
Information We Collect
We may collect the following information when you submit a form or interact with our services:
Full name
Phone number
Email address
Service-related details (appointments, maintenance requests, inquiries)
How We Use Your Information
Your information may be used to:
Provide HVAC services, maintenance, and customer support
Send appointment confirmations, service updates, and reminders
Communicate important account or service-related notifications
Send marketing text messages only if you have explicitly opted in
Message frequency may vary. Message and data rates may apply.
SMS & Text Message Communications (A2P Compliance)
By providing your phone number and opting in, you agree to receive text messages from Business Growth Advisors LLC (operating as HVAC Loyalty).
Marketing messages are sent only with explicit consent
Transactional messages may include appointment reminders, service updates, and important notifications
You may opt out at any time by replying STOP
For assistance, reply HELP or contact us at (305) 333-8272
Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Your information may be shared only with trusted service providers when necessary to operate our services, such as messaging platforms, and only for legitimate business purposes.
Cookie & Tracking Practices:
“We use cookies and similar tracking technologies on our website to improve user experience. You can adjust your cookie preferences in your browser settings.”
Mobile Info Sharing Statement:
“We do not share your mobile information with third parties or affiliates for marketing purposes. Your mobile number is only used to provide the services you opted into.”
Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, or disclosure.
Your Rights
You may request to:
Update or correct your personal information
Opt out of marketing communications
Request deletion of your information where applicable
To make a request, contact us using the information below.
Contact Information
Business Growth Advisors LLC
Operating as HVAC Loyalty
📞 Phone: (305) 333-8272
📧 Email: [email protected]