Effective Date: January 29, 2026
These Terms and Conditions (“Terms”) govern your use of the services, website, forms, and communications provided by Business Growth Advisors LLC, operating as HVAC Loyalty (“Company,” “we,” “us,” or “our”).
By submitting your information, enrolling in our program, or communicating with us, you agree to these Terms.
Services
HVAC Loyalty provides HVAC-related services, maintenance programs, loyalty memberships, reminders, and service communications. Participation in any program or service is voluntary.
Service availability, pricing, and benefits may vary by location and are subject to change without notice.
SMS & Text Message Communications (A2P Compliance)
By providing your phone number and opting in, you consent to receive text messages from Business Growth Advisors LLC (operating as HVAC Loyalty).
Messages may include:
Appointment confirmations and reminders
Service updates and notifications
Loyalty program communications
Marketing or promotional messages only if you have explicitly opted in
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP.
For help, reply HELP or contact us at (305) 333-8272.
Consent to receive messages is not a condition of purchase.
User Responsibilities
You agree to:
Provide accurate and current contact information
Maintain control of the phone number you provide
Notify us if your contact information changes
You are responsible for any charges incurred from your mobile carrier.
Limitation of Liability
HVAC Loyalty is not responsible for delays, service interruptions, or damages caused by factors beyond our reasonable control, including but not limited to weather conditions, equipment availability, or third-party service providers.
To the maximum extent permitted by law, our liability is limited to the amount paid for services rendered.
No Guarantees
Maintenance services and loyalty programs are designed to help reduce unexpected repairs, but no guarantees are made regarding system lifespan, performance, or future repair costs.
Carrier Disclamer
Carriers are not liable for delayed or undelivered messages."
Age Requirement
"By using our services, you confirm that you are 18 years of age or older."
Modifications
We reserve the right to update or modify these Terms at any time. Updates will be effective upon posting. Continued use of our services constitutes acceptance of any changes.
Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
Contact Information
Business Growth Advisors LLC
Operating as HVAC Loyalty
📞 Phone: (305) 333-8272
📧 Email: [email protected]